What we are looking for:

•  Confidence:The confidence to make eye contact and strike up a conversation with strangers is absolutely essential.
•  Ability to multitask: Juggle customers and their questions and needs, and at the same time attend to their other store duties.
• Patience: Dealing with people means that you will have to take the good with the bad. The patience to deal with all types of customers is vital.
• Respectful: Customers must be treated with respect, even in the most challenging situations.
•  Proactive: Being one step ahead to gauge when someone needs help is the best way to minimize a brewing situation.
• Positivity: The ability to smile in the face of a long and possibly chaotic day can make a world of difference to customers.
•  Empathy: Being able to look at a situation through the eyes of a customer is an extremely valuable skill that can enable you to provide the highest degree of service.